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Privacy Policy Overview
At Odosek Lab Solutions, we take individual privacy seriously and are committed to earning the trust of our customers, employees, business partners, and others. We make it our mission to handle personal information in compliance with the legal requirements of the countries in which we operate, always maintaining the highest ethical standards in our business practices.
We understand that the European Community has strict data protection laws that apply within the European Economic Area (EEA). These laws limit the transfer of personal data from the EEA to the United States unless adequate protection is in place. To meet these standards, Odosek Lab Solutions follows the guidelines established by the U.S. Department of Commerce to ensure personal data from the EEA is properly protected when received in the United States.
This notice is intended for individuals in the EU (“EU Persons”) whose data we may receive from our customers, suppliers, or business partners in the EU. When Odosek Lab Solutions processes personal data on behalf of clients or their partners, we act as their agent and rely on them to inform individuals about the collection and use of their personal data, as required by EU law.
Purpose of Collecting and Using Personal Data
Odosek Lab Solutions offers laboratory services primarily to businesses, as well as directly to consumers. We typically collect business-related information from the EU or Switzerland, such as contact details of individuals and business representatives, including names, addresses, work phone numbers, and email addresses. In some cases, our customers may use our technology platform to store and manage this information. We only use personal data for the purposes our clients specify.
We collect and use this information to provide products and services to our customers, communicate with business partners, process data on behalf of corporate clients, share information about our services, and carry out other legitimate business activities.
Accountability for Data Transfers
Odosek Lab Solutions understands the responsibility involved in transferring data to third parties. We do not share personal data with unrelated third parties unless directed by a client or required by law. In cases where we must transfer data, we ensure that the third party offers the same level of privacy protection, or we enter into agreements that enforce these protections. If we discover that a third party is misusing personal data, we will take action to prevent or stop the misuse.
Access to personal data is limited to Odosek Lab Solutions employees and consultants who need it to fulfill their professional duties. All our employees and consultants are bound by strict confidentiality agreements or have undergone background checks, ensuring the protection of personal data.
Individuals have the right to access their personal data and request its deletion. To do so, they must send a notarized letter with their request to:
Attn: General Counsel
PO Box 21233
Columbia, SC 29221
Scope of Applicability
Odosek Lab Solutions is subject to the enforcement authority of the Federal Trade Commission (FTC).
EU Persons or Swiss individuals who receive marketing emails from Odosek Lab Solutions or our clients can opt-out by following the instructions at the bottom of the email.
Access, Review & Update
If you are an EU or Swiss individual whose data we hold on behalf of a client, you can request access, correction, or deletion of your data by contacting the business that provided your information. We may need to verify your identity, and we reserve the right to charge a fee for access requests or deny requests when appropriate.
Privacy Complaints
Odosek Lab Solutions is committed to addressing any concerns about privacy and our use of personal information. Individuals from the US, Europe, or Switzerland with questions or complaints regarding our privacy practices should contact Odosek Lab Solutions at:
Attn: Chief Operating Officer
PO Box 21233
Columbia, SC 29221